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Reading lists: The Service Encounter (Hendon, Dubai)


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Reading lists: The Service Encounter (Hendon, Dubai)

Reading list titles for this course/module

 
Product name
Price
Rating
Buy
Operations Management: A Strategic Approach
OPERATIONS MANAGEMENT: A STRATEGIC APPROACH

Bettley, Alison; Mayle, David; Tantoush,...

£36.54
Recommended
Oxford Handbook of Human Resource Management, The
OXFORD HANDBOOK OF HUMAN RESOURCE MANAGEMENT, THE

Boxall, Peter (Professor of Human Resource Management,...

£40.79
Recommended
Service is Front Stage: Positioning Services for Value Advantage
SERVICE IS FRONT STAGE: POSITIONING SERVICES FOR VALUE ADVANTAGE

Teboul, J.

£38.24
Recommended
Service Leadership: The Quest for Competitive Advantage
SERVICE LEADERSHIP: THE QUEST FOR COMPETITIVE ADVANTAGE

Gronfeldt, Svafa; Strother, Judith Banks

£121.55
Recommended
Services Marketing and Management
SERVICES MARKETING AND MANAGEMENT

Gilmore, Audrey

£47.59
Recommended

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